It's here!
The 2024 State of Customer Self-Service Report is now available.
Read the Report

Join the Heretto Team

Join us to revolutionize support. We're a global, remote-first company based in Rochester, NY, with teams in the USA and Poland.

View Open Positions

Heretto’s mission

Our mission is to empower enterprises to build their most ambitious and impactful content experiences. We do this by prioritizing customer-focused service, accountability, adaptability, helpfulness, and empathy.

We’re all in this together, moving towards one goal. As a team, we have one score together. We don’t forget about ourselves, but we place our immediate priorities after the mission and the needs of the team. We know that when everyone looks out for each other and focuses on the same mission, everyone comes out ahead.

View Open Positions
a group of people sitting around a table

Heretto Benefits

Employees at Heretto enjoy:

  • Remote-first work environment
  • Comprehensive health benefits
  • Unlimited PTO
  • One “Heretto Friday” each month in addition to PTO
  • Company contribution of 3% of salary into a 401K
  • Paid parental leave

We’re always on the lookout for top talent to join our mission.  If this sounds like something you’d like to be a part of, take a look at our open positions today.

a group of people checking a laptop screen