Introducing Insights!

See your content like never before with a new suite of analytics built into Heretto CCMS

Creating Structured Content

What does it take to create structured content that scales?

Creating structured content means authoring in reusable, semantically tagged components instead of static pages, so one piece of content can power documentation, help articles, and AI-ready knowledge bases without being rewritten for each channel.

Heretto structured content authoring interface

Copy-paste writing gets you through the next deadline. It doesn't survive the fifth product update, the third new market, or the day someone asks why three help articles say three different things about the same feature. Heretto's editor feels as familiar as Word or Google Docs, so your team can start creating structured content at scale from day one.

The Heretto Difference

Intuitive Interface

Heretto CCMS provides an entire content ops ecosystem. Authoring, content management, version control, branching, workflow management, publishing, translation management, and much more all in one platform.

Collaboration at Scale

Heretto’s clean and intuitive UI feels like a familiar text editor (think Word or Google Docs). With Heretto, power users and casual contributors alike will be able to work with ease.

Cloud Native

Heretto is a highly secure, SOC 2 Type II certified cloud platform ready to work wherever you are. This simplifies the implementation and configuration process while reducing associated costs.

Componentized Content

Heretto CCMS takes multi-channel publishing to the next level. Publish to any output formats: HTML5, responsive design, print PDF, ePub, JavaHelp, XHTML, and more.

We have some unique, complex challenges. At every step, Heretto has assisted us in not just using their software tools, but helping us make the best decisions for achieving our goals.

Barbara Green

Content Lead at ACSTechnologies

With Heretto, what used to take us 5 hours to produce now takes us 5 minutes.

Megan Gilhooly

Sr. Director, Self-Help and Content Strategy

"When we moved to Heretto, we gained full control and a better understanding of our content as a whole."

Kaitlin Snook

Technical Writer at ACSTechnologies

Create Structured Content with Heretto

It's not just about saving time; it's about giving users accurate, consistent help no matter where they look. With the power of structured content in Heretto CCMS, you're free to focus on crafting clear, valuable content, without drowning in the chaos of maintaining and scaling your content.

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CASE STUDIES

Customer Success Stories

Companies all over the world use Heretto to create, manage, deploy, and delight with documentation. Learn how companies like yours found success using Heretto.

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Customer success stories at your fingertips. See why leading organizations choose Heretto.

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BlackBerry Chooses Heretto for Content Modernization & AI-Readiness

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How a Semiconductor Company Enables 5 Writers to Do the Work of 30

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FAQs

What is structured content?

Structured content is content broken into modular, semantically tagged components—like a step, a warning, or a product spec—rather than one continuous document. Each component is authored once and reused across outputs, so updating it in one place updates every place it appears.

How does Heretto help teams create structured content?

Heretto CCMS (Component Content Management System) gives you one platform for authoring, version control, branching, and workflow management, so structure and reuse are built in from your first draft. You're not retrofitting organization onto a finished document later—the tooling enforces it as you write.

Do you need to know DITA or XML to create content in Heretto?

No. Heretto's editor feels like a familiar text editor—closer to Word or Google Docs than raw XML—so writers author in a clean interface while Heretto applies the DITA (Darwin Information Typing Architecture) structure underneath. Power users and DITA experts can work in the markup directly, but most contributors never need to.

How is creating structured content different from writing in a regular document or CMS?

A regular document treats content as one block of text tied to a single output. Structured content treats each piece as a reusable component tagged by what it means, not how it looks—so the same paragraph can power a help article, a PDF manual, and an in-product tooltip without being copied and pasted three times.

What formats can content created in Heretto publish to?

Content authored once in Heretto can publish to HTML5, responsive web, print PDF, ePub, JavaHelp, XHTML, and more. Because the content is structured from the start, choosing an output format becomes a decision you make when it’s time to publish, not a rewrite you do for every channel.