Introducing Insights!

See your content like never before with a new suite of analytics built into Heretto CCMS

Publishing Structured Content

How does structured content improve multi-channel publishing?

Structured content uncouples what you say from how it looks, so one source can output to any channel. Heretto Deploy API delivers that content into your products and apps in real time, while Heretto Portal turns it into a fully branded documentation help site.

Heretto publishing structured content interface

The Heretto Difference

Unified User Experience

Publishing documentation and help content with Deploy API ensures a consistent user experience across various touchpoints, including websites, applications, and other in-product platforms. Users can access the same up-to-date information regardless of the channel they're using, reducing confusion and enhancing user satisfaction.

Real-Time Updates

API-driven content distribution enables real-time updates across all channels. When updates or changes are made to your software or service, the corresponding documentation can be instantly updated across all platforms, ensuring that users always have access to the latest information.

Personalized Support Content

Deploy API allows you to deliver personalized support by tailoring documentation recommendations based on user behavior and preferences. Users can receive contextually relevant help content, leading to quicker issue resolution and a more positive user experience.

Adaptability & Innovation

APIs empower you to experiment with new documentation formats and channels easily. As user preferences and technology evolve, you can adapt your documentation strategy to meet changing needs and explore innovative ways to provide assistance.

Next-Level Technical Publication Software

Heretto CCMS and Heretto Deploy API together create a headless CCMS powerhouse that allows you to create, manage, and publish your documentation anywhere in an instant. From chatbots and custom apps to car dashboards and medical devices, Deploy API provides endless publishing possibilities.

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CASE STUDIES

Customer Success Stories

Companies all over the world use Heretto to create, manage, deploy, and delight with documentation. Learn how companies like yours found success using Heretto.