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Publishing Structured Content

Publish Your Content Anywhere, Instantly

In today's fast-paced digital landscape, delivering consistent and engaging content across multiple channels is paramount to a customer-first strategy. That’s why Heretto built two powerful solutions to streamline the process by publishing dynamic omni-channel content via an API, and a high-tech help site that serves as a single source of truth for all of your users. This powerhouse duo offers a range of benefits that can significantly enhance your content distribution strategy.

The Heretto Difference

Unified User Experience

Publishing documentation and help content with Deploy API ensures a consistent user experience across various touchpoints, including websites, applications, and other in-product platforms. Users can access the same up-to-date information regardless of the channel they're using, reducing confusion and enhancing user satisfaction.

Real-Time Updates

API-driven content distribution enables real-time updates across all channels. When updates or changes are made to your software or service, the corresponding documentation can be instantly updated across all platforms, ensuring that users always have access to the latest information.

Personalized Support Content

Deploy API allows you to deliver personalized support by tailoring documentation recommendations based on user behavior and preferences. Users can receive contextually relevant help content, leading to quicker issue resolution and a more positive user experience.

Adaptability & Innovation

APIs empower you to experiment with new documentation formats and channels easily. As user preferences and technology evolve, you can adapt your documentation strategy to meet changing needs and explore innovative ways to provide assistance.

Publish Structured Content with Heretto

Heretto CCMS and Heretto Deploy API together create a headless CCMS powerhouse that allows you to create, manage, and publish your documentation anywhere in an instant. From chatbots and custom apps to car dashboards and medical devices, Deploy API provides endless publishing possibilities.

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