Adopt Etto!
Heretto's AI Copilot is out of beta and now available for all users!
Request a Demo
Back to Glossary

In-App Support

In-app support is a seamless integration of customer assistance features directly into a digital application, enhancing the user experience by providing real-time guidance or solutions within the app interface.

Whether obtaining real-time advice, troubleshooting issues, or seeking product information, users can seamlessly navigate these tasks without leaving the application. This approach minimizes disruptions for users, ensuring they can inquire, troubleshoot issues, or access information. By prioritizing in-app support, businesses enhance the user experience and contribute to the overall efficiency and user-centric design of their digital applications.

An example of In-App Support would be featuring a troubleshooting guide personalized to the product within the app. 


Heretto Deploy API supports headless content delivery for In-App Support

Further Reads

Create great content together

Write, review, translate, and publish all from one system. Heretto is the only ContentOps platform that allows multiple authors to work together at the same time.